Yukon Medical has been a leading developer of innovative pharmaceutical preparation and drug delivery devices since 2008. Yukon’s focus is on the advancement of product designs to simplify medication delivery, increase healthcare worker safety, and address the complex challenges associated with current reconstitution devices. Yukon Medical’s goal is to reduce steps to deliver medication and improve safety for patients and caregivers.
Propel's truly closed loop solution seamlessly manages the product lifecycle from concept to customer.
Product changes & training records are easily shared across internal and external teams.
Effectively communicate and share key product specifications with select partners.
Yukon Medical is growing at a rapid rate, but their legacy product and quality systems were not built to keep up — they weren't not scalable and made training difficult. Furthermore, Yukon partners with companies around the world to manufacture their medical devices. In order to be successful, Yukon needs to be able to effectively communicate with their partners and share key specifications about products. Yukon Medical needed an integrated PLM and QMS system that makes communicating product and quality information as easy as possible.
“We were looking for consistency,” said Brice, “It was not easy to learn or train with our previous tool.”
Robyn Schwartzman, Quality Engineer at Yukon Medical came in six weeks before Yukon’s switch to Propel. She found that their legacy solution was confusing for her to learn and just like the rest of the company, she had to constantly turn to others for questions on how to do anything in the platform. But once Yukon switched over to Propel, it was a whole different story.
“You can do just about anything in Propel. It is very quick and very snappy. We’re very happy with the switch to Propel.”
Brian Beach, Project Engineer
Their previous system did not offer the full product portfolio and customization features, at least without spending for custom programming with an unknown price tag.
“We wanted to expand our features in our old solution but the business model of having to pay X amount was unknown. It didn’t make business sense for us. I really like the more friendly business model of Propel. We’re paying our licenses and getting the whole portfolio of the product. That was a huge factor for us,” said Brice.
Since switching to Propel, Yukon can now easily train and onboard new employees, update product changes, manage design controls, standardize procedures, file and close customer cases, communicate with their partners and whatever else they might need going forward – all within the intuitive and securely built Propel platform.
Yukon once struggled with communicating changes and updates to their partners. Now, they are taking advantage of the supplier portal feature in Propel and are now better at communicating all updates with their partners. “We don’t want to jump on a phone call and explain our new products every single time. Especially as our product portfolio grows,” said Brice. “Before, it was hard since our last solution was not friendly to our partners. Now with Propel, we can customize the fields and layouts. We can share custom read-only access to our partners.
An integrated PLM and QMS system in today’s medical device landscape allows Yukon to see everything from concept to customer, including design specs, quality tests, customer feedback and more. It allows them to close the loop on engineering, making it easier to streamline processes going forward.
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