Product Quality

Design high-quality products while also acting quickly and decisively to remedy field or customer quality issues.

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Protecting Quality Means Staying Ahead at Every Step

What is Product Quality Management?
Product quality management is the discipline of building, monitoring, and continuously improving quality standards across the full product lifecycle. Built for modern manufacturers, Propel delivers a proactive quality system that directly protects revenue, brand integrity, and regulatory standing.
Proactive Quality at Every Stage
Quality cannot be an end-of-line inspection. Embedding quality checkpoints across design, development, and production gives teams the intelligence to catch issues before they reach the customer.
Fast, Connected Issue Resolution
When a quality issue surfaces, speed of resolution determines the cost. Teams working from unified product data can trace root causes faster, loop in engineering immediately, and close issues before they compound.
Closed-Loop Quality Visibility
Field performance data is only valuable if it finds its way back to the engineers who can act on it. A unified product thread connects service, support, and quality signals directly to the product record, turning customer experience into design intelligence.

Reduce Product Risk and Warranty Costs

Design for Quality

A single product thread extends collaboration and processes across the company, so quality teams can influence product designs with quality best practices. Improving quality before a product is built improves customer satisfaction and reduces costs associated with poor quality such as scrap and rework.

Faster Issue Resolution

A single product thread with contextualized collaboration allows quality, service, and engineering teams to accelerate root cause analyses and implement fixes faster. Once a problem component has been isolated, companies can quickly search where else it’s used to determine if corrective actions are needed elsewhere—before they even materialize.

Supplier Quality

Extend quality best practices to suppliers to ensure product standards are met across the supply chain. Easily identify suppliers with the highest quality scores and incorporate supply chain intelligence to choose higher quality components.
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More Capabilities
Document
Management
CAPAs
Training
Management
Non-Conformances
Customer Issue
Resolution
Document Management
Streamline document processes, enhance accessibility, and ensure version control with automated workflows that govern how documents are created, approved, secured, published, and accessed. Features include in-file text search, filters, e-signatures, and automated training.
CAPAs
Resolve root causes faster by connecting quality events to engineering and design, while aggregating issues into a Corrective and Preventive Action (CAPA) workflow process. Know what’s required by who and when, ensuring teams collaborate effectively and efficiently.
Training Management
Ensure compliance with all product usage guidelines and regulatory requirements by centralizing the planning, administration, and enforcement of training programs across employees and suppliers. Tailor programs by role so the right person has the right information.
Non-Conformances
Centralize non-conformance processes—including non-conformance reports (NCRs) and non-conforming material reports (NCMRs)—to identify, investigate, and resolve issues faster.
Customer Issue Resolution
Seamlessly connect and propagate customer cases to complaints, eliminating manual entry, duplication time, and errors. Issue traceability streamlines regulatory compliance while closed loop integration from service to quality to product reduces customer issue to resolution time.
Concept To Customer Solutions for Fast-Moving Product Companies
Propel QMS
Complete quality management system that unifies part, process, and supplier quality to deliver safer products, happier customers, and increased profits.
how it works
Supplier Community
Secure partner management extends quality workflows, BOM collaboration, and supplier onboarding across your value chain so you launch better products faster.
how it works
Propel One
Natively integrated agentic AI automates workflows, surfaces insights, and accelerates every team across PLM, QMS, and PIM from concept to customer.
how it works
Guardant Health: 27,000 Hours Saved Annually With Propel
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