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ZDNet: One bad experience is all it takes to lose a customer

September 14, 2022

"This research demonstrates that brands need to have a direct line into market and consumer trends, and respond swiftly and appropriately if they want to stay relevant in the consumers' mind."

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Press Release

Propel to Showcase New Solutions for Product Information Management (PIM) and Design for Supply at Dreamforce 2022 Booth #440

September 7, 2022

Enhanced Product Value Management Platform Drives Growth and Strengthens Business Continuity for Innovative Product Companies

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Press

Ray Hein for Fast Company: How smart business leaders can combat inflation and recession worries

August 16, 2022

"I believe the best approach is to understand your environment, focus on customers, and be flexible enough to quickly course correct when needed."‍

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Ray Hein for CEOWorld: How Business Leaders Can Effectively Guide Employees Through Uncertainty

August 4, 2022

"The best leaders have an employee-first mindset. They’re thinking about how to engage with their employees directly, and provide them with the right wellness programs, health benefits, and support."

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TheStreet: Consumers Morph Into Dealbreakers in 'What Have You Done for Me Lately?' Economy

August 4, 2022

"With their backs to the wall economically, U.S. consumers have no problem turning away from large retail brands at a moment’s notice."

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Newsweek: Most Americans Would Stop Using a Brand After 1 Bad Experience

July 21, 2022

"Companies that get this right are on the fast track to gain and retain more customers than their slower competitors," said Ray Hein to Newsweek.

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Press

TEC: Propel Software Heralds & Raises the Bar for Product Value Management

July 21, 2022

"The very notion of a 'product' has evolved from a purely physical good to a platform that delivers deeper customer engagement and a superior product experience."

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Press

Ray Hein for Fast Company: Delivering product innovation in a customer-first, disruptive world

July 14, 2022

"As business leaders, we’ve all heard the mantra: innovate or die. But in today’s cost-conscious world, we need to prioritize innovation that delivers the highest ROI while reducing risks that could impede success."

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Press

Ray Hein Featured in Fast Company: 14 tips to regaining a client's trust

July 14, 2022

"A focus on whole products, product lifetime value, and recurring revenue streams is the foundation for creating profitable products now and in the future," said Ray Hein to Fast Company.

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Press

Jill Mueller for Multichannel Merchant: Product Data Drives Omnichannel Growth

June 24, 2022

"Imagine the frustration and confusion when shoppers find conflicting prices or product details in different channels. Product data is integral to fueling consistent and compelling customer journeys that deliver omnichannel growth."

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