Extending the Digital Thread to the Customer Experience

The Business Value of Extending the Digital Thread

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Key Takeaways

In this webinar, you'll take away new opportunities to unlock added value by:

  • Merging the operational phase of the product lifecycle with the voice of the customer
  • Closing the loop to deliver a true customer-centric product experience
  • Integrating product and customer experience elements from several underlying systems

About This Resource 

Are you able to capture the customer experience and tie it to the product lifecycle to help you make better decisions?

Listen to anecdotes highlighting the importance of merging the digital thread with the customer experience and how keeping the customer central to everything helps you smoothly navigate the digital transformation journey. You’ll discover why capturing the customer experience is key to driving higher levels of profitability and customer intimacy.

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