Extending the Digital Thread to the Customer Experience

Improve Profitability and Customer Loyalty

Get This Resource

Read More

Key Takeaways

In this eBook, you’ll take away new opportunities to unlock added value by:

  • Merging the operational phase of the product lifecycle with the voice of the customer
  • Closing the loop to deliver a true customer-centric product experience 
  • Integrating product and customer experience elements from several underlying systems

About This Resource

Tech-Clarity interviewed eight manufacturers to discover how digital technologies transform the customer experience to increase profitability. In this eBook, business leaders across industries share anecdotes that highlight the importance of merging the digital thread with customer experience to enable entirely new business models. Learn how keeping the customer central to everything helps companies navigate their digital transformation journey.

Related Resources


Product Success In the Age of the Customer

In this eBook, CIMdata shares insights from their recent cloud PLM survey on manufacturers’ cloud adoption and digital transformation trends.

Read More

Are You on the Right Side of the Digital Divide?

Executives from Advanced Sterilization Products (ASP) and Cantel Medical share their journey to the cloud and the positive business outcomes from taking a closed-loop approach.

Read More

The Ultimate Guide to Making Custom-Engineered Products

In this eBook, you'll learn about what defines a custom-engineered to order product, see ETO product examples, along with the benefits and challenges of aligning your sales and engineering teams.

Read More
Build better products faster.

Get unparalleled speed and flexibility throughout your entire value chain with streamlined collaboration between Engineering, Quality, Sales and Service – all on the world’s leading cloud solution

Get Started