Non-Conforming Material Reports

Identify, disposition, and correct non-conforming material faster with quality, supplier, and product data connected on a unified thread.

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Every Non-Conformance is a Signal for Action
What is a Non-Conforming Material Report (NCMR)?
An NCMR is a formal quality record used to identify, document, and disposition material that fails to meet defined specifications or requirements. For Propel users with regulated and high-complexity supply chains, the unified NCMR process is the crux of root-cause accountability, supplier quality control, and continuous improvement.
Full Traceability By Part
When NCMRs are linked to a part master with revision history, BOM relationships, and manufacturer part numbers, teams can immediately assess scope, identify every affected component, affected asset, and act with precision.
Rapid Escalation Paths
A well-connected NCMR process routes non-conformances to CAPA when root causes are internal and to SCAR when issues trace back to a supplier, keeping every investigation on track and accountable.
Compliance-Ready Disposition
Regulatory frameworks like FDA and ISO require documented evidence that non-conformances were identified, dispositioned, investigated, and corrected. Connecting NCMRs to audits and document control makes compliance continuous rather than reactive.

Propel Closes the Loop on Every Non-Conformance

Connected NCMR Records
Propel logs non-conformances in dedicated NCMR records tied directly to part numbers, revision history, and where-used relationships. Every team sees the full scope of impact from the moment a non-conformance is opened, so no affected component goes untracked.
Automated Escalation to CAPA and SCAR
When an NCMR points to an internal process failure, Propel can route it to CAPA automatically, while propagating key information. When a supplier is at fault, it escalates to SCAR. Both paths run on the same platform, giving quality teams full visibility and a closed-loop audit trail without manual handoffs.
AI-Accelerated Investigation
Propel One agents accelerate NCMR resolution from start to finish. Native AI interrogates complex documentation, surfaces compliance answers instantly, and auto-generates retraining quizzes when corrective actions drive SOP changes, all within a fully auditable, trust-layer-secured environment.
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More Capabilities
First Article Inspection
CAPA Management
Supplier Quality and SCAR
BOM Management
Equipment and Calibration
First Article Inspection
Propel evaluates manufactured parts against design specification acceptance criteria, capturing inspection results and sample sizes for full traceability. A failed FAI automatically triggers an NCMR, eliminating the manual handoff that lets issues slip through.
CAPA Management
Propel's CAPA management connects directly to NCMRs, complaints, and audits so quality teams can investigate root causes, assign corrective actions, and track effectiveness checks in one place. Automation keeps every investigation moving without manual follow-up.
Supplier Quality and SCAR
When an NCMR identifies a supplier as the root cause, Propel routes a Supplier Corrective Action Request through the Supplier Community. Non-conforming component data links back to supplier performance records for pattern analysis and sourcing decisions.
BOM Management
Propel's BOM tools let quality and engineering teams compare revisions and visualize where a non-conforming component appears across product structures. This directly supports impact analysis when a disposition decision could affect multiple finished goods.
Equipment and Calibration
Propel tracks asset calibration status and marks equipment active or inactive based on results. When faulty equipment is suspected as a root cause during NCMR disposition, teams use a documented calibration record to confirm or rule it out immediately.
Concept To Customer Solutions for Fast-Moving Product Companies
Propel PLM
Cloud-native, role-based, and easy-to-use product lifecycle management enables enterprise-wide collaboration so teams work smarter, faster, and better together.
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Supplier Community
Secure partner management extends quality workflows, BOM collaboration, and supplier onboarding across your value chain so you launch better products faster.
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Propel One
Natively integrated agentic AI automates workflows, surfaces insights, and accelerates every team across PLM, QMS, and PIM from concept to customer.
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27,000 Hours Saved Annually With Propel QMS
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Unified quality operations at global scale
Guardant Health replaced a legacy QMS with Propel and now saves an estimated 27,000 hours annually through automation. Cycle times dropped, cost of quality improved, and global document management and quality operations, including non-conformance workflows run on a single connected platform.
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FAQ
How does Propel connect NCMR records to CAPA and SCAR workflows?
Propel links NCMR records directly to CAPA and SCAR within the same platform. When a non-conformance is logged, teams can disposition it and escalate automatically based on whether the root cause is internal or supplier-related. Every transition is tracked with a full audit trail, supporting FDA and ISO compliance requirements without manual handoffs.
Can Propel trace which products or assemblies are affected by a non-conforming component?
Yes. NCMRs in Propel are tied to the Part Master, which contains revision history, BOM relationships, manufacturer part numbers, and where-used data. Quality teams can immediately see every assembly, finished good and asset that incorporates the affected component, enabling faster and more accurate disposition decisions.
How does Propel support retraining when an NCMR drives a process or document change?
When an NCMR resolves through a corrective action that modifies an SOP or work instruction, Propel's Training Management module automatically triggers updated Training Plans for affected employees. Propel One can also generate training quizzes from revised documents in seconds, ensuring workforce compliance keeps pace with quality improvements. Explore Propel One.

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