Built for Connected Devices & IoT

Propel PIM centralizes product specifications, attributes, SKU variants, and digital assets in a single governed repository and distributes enriched content to retail, specialty distributor, and custom installer channels. Role-based approval workflows control what gets published and when, preventing outdated or incomplete specs from reaching the market. The system supports multi-level parent-child SKU structures and category hierarchies, making it straightforward to manage product lines sold in multiple configurations or bundles.

For connected device and IoT teams, Propel One AI targets the complexity that makes connected device development uniquely demanding. AI agents automatically surface the downstream impact of change orders across tightly coupled hardware and firmware dependencies before a change is approved, giving teams a clear picture of risk before they commit. Agents can also summarize item records and specifications, and bulk-create items to accelerate data entry across large IoT BOMs. On the commercial side, AI generates channel-ready product descriptions from existing categories, attributes, and specs, and identifies cross-selling opportunities across distribution channels. Explore Propel One here.

Propel Design Hub provides CAD-agnostic integration with SolidWorks, Creo, NX, AutoCAD, Inventor, and ECAD tools, synchronizing parts, BOMs, files, and AMLs directly into the Propel product record. On the ERP side, Propel Manufacturing Hub supports pre-built connectors through Jitterbit, MuleSoft, Zapier, Accelerated Designs, and Bild to synchronize item masters, BOMs, and manufacturer part data between Propel and your existing systems. This means IoT teams working across separate mechanical and electrical design environments, alongside supply chain and manufacturing teams running ERP, operate from the same unified product data without custom integration work.

Propel's Case-to-Complaint capability connects Salesforce Service Cloud cases directly to product Complaints and CAPA workflows in Propel QMS. When a customer reports a hardware failure, connectivity issue, or software defect, that case links to a formal complaint record, which in turn traces back to the affected components in the BOM. Quality and engineering teams can see exactly which parts, revisions, or suppliers are implicated without searching across disconnected systems. This closed-loop visibility reduces investigation time and supports corrective action at the source, rather than at the symptom.